Never ask for a refund in a private chat with the seller. You have to open the dispute to get a refund, as this is AliExpress not the seller that makes refunds. Do not buy the product from the 1 st store you find. Browse for more stores and buy from the ones with higher ratings. This is it for today. Was the information helpful to you?
AliExpress offers some excellent deals, but not all products are legit, and things are rarely as cheap as they initially seem. You can get all sorts of counterfeit items there, from electronics to clothing. Of course, being able to tell the difference between a legit deal, shady listing, and blatant ripoff is crucial when buying something fromThe seller doesn’t get your money when you make the purchase. Instead, AliExpress handles all your payment information, so at least you don’t have to worry about third-party sellers getting access to your credit and debit cards. As long as we’re on the subject, you can pay for items with your credit card or through AliPay, a service 1. Clear Expectations. Regardless of how you manage returns at your end, you need to set clear expectations of dropshipping returns for your customers. This means even if you are bearing a loss by offering a refund or sending a new product at no additional costs, you need to offer a clear process of the same to the user. I'm new to AliExpress, and found the sub after my troubles. When I opened the dispute, it actually said :- Solution1:Return goods,full refund NZ$ 98.87 (seller pays the return shipping fee) Thats why I contacted the seller for the address so I could get them to agree the shipping costs. The partial refund process at Aliexpress is quite simple. You need to open a conflict situation on the platform and explain why you only want a partial refund. In this case. You must provide enough convincing evidence to support your request. Generally, Aliexpress provides buyers with several options for partial refunds. Step 1: Log in to your AliExpress account and go to My Orders > Deleted Orders. Step 2: Scroll, find the deleted order you want to restore, and click Restore. 💡 Note: To restore various orders, you can also choose many orders at once and click on Restore selected orders at the top of the bar. Step 3: A pop-up window will appear, allowing you
The money is held by Aliexpress that's how they can easily release the payment when doing refunds but shipping is not included in that so it is not possible. They can't refund shipping, only provide a free return label. Tripleme • 1 yr. ago. Aliexpress refunds you for shipping on seller's behalf and later deduces the amount from seller's invoice.
You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the order details page. Please note that you can only open one dispute per order. If you agreed with the seller to return your item, please also check the seller's shipping terms. 4. bWAtr.